Section 02

Use cases identified

Nine candidate use cases came out of the workshop, scored on implementation effort and business impact. Four sit in the quick-win zone and are recommended for wave one.

Nine use cases scored on effort and impact

Effort and impact both scored 1 to 5 by the workshop group

FinanceHRProcurementOperationsGovernance

Recommended for wave one

Wave 1 Finance

Purchase order approval

Automate routing and three-way sign-off for purchase orders between the requesting department, procurement, and finance, with a single audit trail instead of four inboxes.

Impact: ≈ 240 hrs / month
Effort: M
TTV: 6 weeks

Owner: Elena Brunner

Wave 1 HR

Employee onboarding checklist

Replace the shared spreadsheet with an agent that provisions payroll, badge access, and equipment requests automatically as each step completes.

Impact: ≈ 140 hrs / month
Effort: S
TTV: 4 weeks

Owner: Jonas Weber

Wave 1 Finance

Expense report triage

Auto-categorise expense submissions against policy and flag only genuine exceptions for human review, rather than every line item.

Impact: ≈ 90 hrs / month
Effort: S
TTV: 3 weeks

Owner: Elena Brunner

Wave 2 Procurement

Supplier contract renewal alerts

Track contract end dates and auto-generate renewal or renegotiation tasks 90 days ahead, replacing an ad hoc calendar reminder system.

Impact: ≈ 60 hrs / month
Effort: S
TTV: 4 weeks

Owner: Elena Brunner

Manual hours per month, before vs. projected after wave one

BeforeAfter

Today (manual)

Purchase order arrives by email, forwarded across four inboxes for sign-off.
Finance re-keys header and line data into the ERP once approval finally lands.
No single record shows where an order currently sits.

After wave one (Lunnoa-led)

Lunnoa agent receives the request, applies the approval matrix, and routes automatically.
Approved orders post to the ERP directly; exceptions land in one queue.
Procurement sees live status for every order in one view.